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The Official Investigation Report by the Office of the Privacy Commissioner of Canada (OPC) and the Office of the Australian Information Commissioner (OAIC) concluded that:

: The site sold a "Full Delete" service for $19 that promised to permanently remove user data, but the investigation found that data was retained indefinitely . ashley madison

: Charges now typically appear on bank statements under vague names like "AMDB LLC" or "PPL Media" to maintain user privacy. The Official Investigation Report by the Office of

: The company has reportedly spent millions on defense and "reinvented their security posture" with help from experts like Deloitte. The platform rebranded and claimed a pivot toward

The platform rebranded and claimed a pivot toward "discretion" and "discreet dating" rather than just infidelity.

: The parent company, Avid Life Media (ALM), lacked a comprehensive security framework, allowing hackers to access data of approximately 36 million user accounts .