: If an old version is preventing a new installation, use the Microsoft Troubleshooter to remove residual files.

: Unauthorized modifications can lead to frequent crashes or errors, such as "License manager is not functioning."

: If you can't open a model, try disabling OneDrive sync for your documents folder.

If you are having trouble with a legitimate installation or activation, Autodesk provides several official guides:

: Students and educators are eligible for free one-year access to Autodesk products, including InfraWorks, which can be renewed annually as long as you remain eligible. You can sign up through the Autodesk Education community .

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