Common complaints involve fake emails claiming a "Geek Total Protection" subscription has auto-renewed for high fees (often around $499.99), pressuring victims to call a fraudulent number to "cancel".
Many clients report "outrageous" or hidden fees, specifically feeling that protection plans do not offer real savings compared to local repair shops. best buy geek squad complaints
A notable report from NPR detailed that the FBI used paid informants within Geek Squad to flag specific types of illegal content found on customer devices. Helpful Links Common complaints involve fake emails claiming a "Geek