Best Buy Open Box Laptop Return Policy Page

The fastest method. Bring the laptop, receipt (digital or paper), and all accessories to the Customer Service desk .

The return period begins on the day you receive the product. 15 days. My Best Buy Plus™ & Total™ Members: 60 days. best buy open box laptop return policy

Laptops with cellular capabilities often fall under a stricter 14-day window regardless of membership status. Key Policy Details for Open-Box Items The fastest method

Refunds are typically issued to the original form of payment. For mail-in returns, processing takes 7–10 business days once received. The fastest method. Bring the laptop