Purchases made between late October and December 31, 2025, typically have an extended return window until mid-to-late January 2026. 2. Mandatory Restocking Fees
The time period for a return begins on the day you receive the product and applies to new, clearance, open-box, and refurbished items. 15 days for most products.
14 days for all customers, regardless of membership status. This includes cell phones, cellular tablets, mobile hotspots, and cellular wearables. best buy return electronics
60 days for most products.
Best Buy Electronics Return & Exchange: A Strategic Guide (2026) Purchases made between late October and December 31,
Exception: Verizon-activatable devices may have a 30-day window.
(Drones, DSLR/Mirrorless cameras, Lenses, Projectors, Premium scooters) 15% of purchase price Special-Order Products 15% of purchase price 3. Product-Specific Conditions Best Buy Return & Exchange Policy 15 days for most products
Certain high-value or complex electronics incur fees if they have been opened, unless the item is defective or purchased in specific exempt states (AL, CO, HI, IA, MS, OH, OK, SC). Restocking Fee (excluding prepaid phones) $45 per item