: You can initiate a return through your online account to print a prepaid shipping label . Pack the drive securely in its original packaging if possible.
At , external hard drives fall under the "most products" category, meaning they typically have a 15-day return window from the date of purchase or delivery . If you are a My Best Buy Plus™ or My Best Buy Total™ member, this window is significantly extended to 60 days . Key Policy Details for Hard Drives best buy return policy external hard drives
: Before returning any storage device, it is your responsibility to wipe all personal data . Best Buy is not responsible for any personal information left on a returned drive. : You can initiate a return through your
: Bring the drive, all its accessories, your receipt, and a valid photo ID to the Customer Service desk at any Best Buy store. If you are a My Best Buy Plus™