: Turn off the TV and unplug the AC power cord from the wall outlet.
If your TV still functions enough to access the menu, you can check for official updates directly:
: Go to Settings > Device & Software (or System ) > About > Check for Updates .
Ensure your TV is connected to a stable Wi-Fi or Ethernet connection.
: Turn off the TV and unplug the AC power cord from the wall outlet.
If your TV still functions enough to access the menu, you can check for official updates directly:
: Go to Settings > Device & Software (or System ) > About > Check for Updates .
Ensure your TV is connected to a stable Wi-Fi or Ethernet connection.
