: When triggering workflows via API, consider using Asynchronous triggers to prevent UI lag for the end-user. REST API trigger - ServiceNow
: For new development, ServiceNow recommends Flow Designer over legacy workflows for better performance and a no-code experience. servicenow-workflow-api
: Manages the runtime state and execution details of a specific workflow instance. Key API Methods : When triggering workflows via API, consider using
The is a collection of server-side classes and methods used to programmatically interact with workflows on the ServiceNow platform. While modern automation often utilizes Flow Designer , the legacy Workflow API remains essential for managing complex, multi-state processes in older applications. Core Components Key API Methods The is a collection of
: Always check for existing Workflow Contexts before starting a new one to avoid duplicate executions on the same record.
: Sends a signal to a running workflow to trigger a specific activity or transition.
: Terminates all active workflow contexts associated with a specific record.